Clients and referral partners consistently mention communication, responsiveness, clarity, professionalism, and care throughout the mortgage process.
Although I didn’t have her help from the beginning. I was working with freedom mortgage who was very poor at explaining all the ins and outs of the loan process. I had my insurance agent connect me with Erin. I really wish I hadn’t already started this dreadful process with freedom mortgage. I would recommend Erin 100%. Had I went with her I’m sure the process would’ve went so much smoother. Next time I will 💪🏾
April 23, 2026
Erin is a great communicator. She kept us updated during every step of the process and was easy to work with. Knowledgeable and patient, she simplified the home-buying process for us! Would recommend her again and again. Thank you!
April 12, 2026
Erin was the best! She made the entire process seamless! She was very responsive, I never had to wait long for a reply when I reached out. The real estate agent I used and the selling agent were very impressed with Erin. I feel that I gained a friend. I highly recommend Erin!
March 23, 2026
Erin explained everything clearly, responded every time I had a question in a very short period of time. She was very patient and kind! I am recommending her to anyone that I know of who may need a home loan!
Cairo, GA · March 23, 2026
I represented the seller or Transaction in which Aaron was the Lender. From the very beginning, she reached out to introduce herself and let me know she was available if I needed anything. She gave me her cell phone number which is super important in a transaction, I have never had a buyers agent. Keep me updated weekly with the progress of the loan and what was going on so this one was the first, I have sold hundreds of homes and was very impressed with this from the get-go. We had a couple of hurdles to Cross and she was there every step of the way And make sure that the closing was done smoothly and we actually closed earlier than we anticipated which was super important to my seller and much appreciated. I would highly recommend using an air entertain for any home loan.
March 13, 2026
Erin did a fabulous job taking care of my buyers home loan. I’d recommend her to anyone. Thank you so much Erin!
March 11, 2026
Erin made our mortgage process easy and actually enjoyable. Her fun, quirky energy put us at ease as out‑of‑state buyers, and she kept everything organized and on track. She’s a true people person and fantastic at what she does.
February 20, 2026
Erin made the entire home-buying process simple and stress-free. As first-time homebuyers, we had a lot of questions, and she was always available, incredibly diligent, and patient every step of the way. Erin made sure we fully understood the process and handled everything with professionalism and care. She truly took the stress out of buying our first home, and we couldn’t be more grateful. I highly recommend Erin to anyone looking for a knowledgeable, responsive, and supportive mortgage professional.
January 15, 2026
I called Erin often with questions and she was always able to ease my mind or find out an answer for me !
Hamilton, NJ · December 28, 2025
I had a truly positive experience working with Erin at Novus home mortgage team. Her communication was effortless and she was super responsive and thorough when answering questions I had about little hiccups that came up in our transaction. I was the listing realtor on the transaction and I give Erin 5 gleaming stars.
December 18, 2025
Erin was fantastic to work with for our transaction in Hamilton, NJ. Super quick to answer and always on top of her game. Her communication skills are second to none. Highly recommend!!
December 16, 2025
Was very responsive through whole processes. Great to work with.
December 16, 2025
Is there a rank above Great? Working with Erin was exceptional. Always responsive with exactly what I needed.
Kansas City, MO · December 10, 2025
Erin and her team at Novus were amazing during my home searching and purchasing. From the beginning and with face time meeting Erin reached out to get acquainted and understand my situation and needs. She went over any possibility scenarios and answered all concerns very patiently and remained informative of all possibilities. The home buying process went smoothly for me with this group. I truly appreciate the extent gone to making sure I got the best rate and payment to suit my needs. Its good to be home finally. Thank you Erin and Novus team.
December 9, 2025
I had the pleasure of working with Erin on a recent transaction. I represented the sellers as the listing agent, and she was the buyer's lender. I was beyond impressed with her communication along the way- even to me as the listing agent. I was so impressed with her willingness to go above and beyond when a problem came up with the Condo. As a Realtor, I work with a lot of different lenders on both sides of the transactions. Rarely do I get the opportunity to work with a lender so thorough and with such great customer service. I would highly recommend and look forward to working with her again.
Morgan Watts, PA. Realtor · November 10, 2025